SecOps Engineering – Privileged Access, Encryption & Identify Governance Tech

SecOps Engineering – Privileged Access, Encryption & Identify Governance Tech

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SecOps Engineering – Privileged Access, Encryption & Identify Governance Tech

role at

Eli Lilly and Company At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. Are you eager to make a significant impact in the cybersecurity field? We are seeking a Technical Lead role to infuse our team with innovative ideas and daring solutions. In this position, you will play a crucial role in delivering how our organization ensures secure, appropriate, and timely access to enterprise resources, while also supporting the capabilities that help us achieve and sustain our Identity and Access Management strategy. This role includes an

on-call rotation

covering the weekends and country holidays, to support our ‘follow the sun’ model across Kuala Lumpur, Cork and the U.S. IAM teams. Why This Role Matters The SecOps Engineering – Privileged Access Management (PAM), Encryption & Identify Governance Tech Lead role is a technical leadership role responsible for the delivery and support for the company's 24 / 7 identity platforms and services. What You'll Bring Team and Technical Leadership : Recruit, hire and develop a high-performing identity operation engineers. Provide coaching, career development, performance management and professional growth opportunities. Foster a culture focused on innovation, continuous learning, and operational discipline. Cultivate a diverse and inclusive team fostering different perspectives and backgrounds. Keep abreast of the latest developments in IAM technologies, security threats, and regulatory changes. Drive the adoption of innovative and creative solutions to address complex, global IAM problems. Serve as technical lead and an escalation point for team members. Operational Excellence : Provide technical leadership in the execution and processes for escalations, incident management, change management, problem resolution and continuous improvement that enable the support of 24 / 7 services. Continuously monitor IAM privileged access management, encryption and identity governance systems performance and health to ensure optimal operation. Respond promptly to system alerts and incidents, troubleshoot issues, and implement solutions to restore services as quickly as possible. Manage and maintain all components of IAM privileged access management, encryption and identity governance systems. Analyze system performance metrics and make recommendations for improvements. Maintain detailed documentation of system configurations, procedures, and incident reports. Work closely with other IT teams, developers, and stakeholders to ensure seamless operation of services. Assess current system capacity and plan for future growth. Provide technical support to users as it pertains to issues and requests on Identity services. Support response to audit and compliance requests pertaining to Identity services. Develop and implement solutions to resolve identified problems. Perform detailed root cause analysis and document findings. Proactively identify opportunities for process improvements and implement best practices to enhance problem management processes. Your Basic Qualifications : Bachelor's degree in Computer Science, Engineering or related technical field. 5+ years of proven experience in supporting, delivering and securing Identity and Access Management services. 5+ years of experience in Identity and Access Management with deep expertise in areas of privileged access management and encryption. 5+ years experience in CyberArk, Microsoft Identity Manager, Entra ID, and SailPoint IIQ. Additional Preferences : Experience with IT service management (ITIL). Effective collaboration with other technical counterparts, Leaders and Stakeholders, to deliver and support IAM solutions. Ability to work with a distributed and virtual team. Critical thinking, analytical skills, and thought leadership. Excellent communication and presentation skills, and ability to adapt messaging for diverse audiences. An understanding of common services used in cloud-based architecture, with experience in AWS and / or Azure, and awareness of cloud platform security and controls. Relevant certifications such as CISSP, CISM, or similar. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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