Tawaran kerja ini tidak tersedia di negara anda.
Technical Support Executive
Synergy AllianceIpoh, Perak, Malaysia1 hari lalu
Penerangan pekerjaanDiploma or degree in Information Technology, Computer Science, or related field. Proven experience in technical support, preferably in the POS system industry. Strong understanding of POS hardware components and software applications. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Proficiency in using remote support tools and diagnostic software. Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Mandarin proficiency is an added advantage. Customer-focused mindset with a passion for delivering high-quality support. Ability to work independently and as part of a team in a fast-paced environment. Flexibility to work various shifts, including evenings and weekends, as needed.
Responsibilities
- Provide first and second-level technical support for our systems, including hardware, software, and peripheral devices.
- Respond to customer issues via phone, email, and chat promptly and professionally.
- Diagnose and troubleshoot technical issues, identify root causes, and implement effective solutions.
- Guide customers through step-by-step troubleshooting processes, ensuring clear and understandable instructions.
- Escalate complex issues to higher-level support or relevant departments when necessary.
- Document all support interactions, including issue descriptions, solutions provided, and follow-up actions.
- Assist in the installation, configuration, and maintenance of our systems.
- Conduct remote training sessions and provide user education to enhance customer understanding and usage of the systems.
- Collaborate with the product development team to report bugs, suggest improvements, and contribute to product enhancement.
- Stay updated with industry trends, software updates, and new technologies.
Qualifications
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Technical Executive • Ipoh, Perak, Malaysia
Pekerjaan yang berkaitan
- Dinaikkan pangkat
Microsoft 365,Teams,Sharepoint-Mandarin speaking-Malaysia
RAPSYS TECHNOLOGIES PTE LTDIpoh, Perak, Malaysia Microsoft 365, Teams, SharePoint - Mandarin speaking - Malaysia.We are seeking a skilled Microsoft 365 specialist fluent in Mandarin to manage and optimize our cloud-based collaboration platforms.T...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Microsoft 365,Teams,Sharepoint-Malaysia
RAPSYS TECHNOLOGIES PTE LTDIpoh, Perak, Malaysia We're Hiring : Microsoft 365, Teams & SharePoint Specialist! We are seeking an experienced Microsoft 365 specialist to manage and optimize our cloud-based collaboration environment.The ideal candi...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Solutions Architect - Systems Integrator
Hamilton Barnes Associates LimitedIpoh, Perak, Malaysia Ready to architect digital solutions that transform how organisations operate?.Join a digital transformation and cloud technology specialist recognised for delivering large-scale platforms, enterpr...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
Microsoft 365,Teams,Sharepoint-Malaysia
Rapsys Technologies Pte Ltd.Ipoh, Perak, Malaysia We're Hiring : Microsoft 365, Teams & SharePoint Specialist!.We are seeking an experienced Microsoft 365 specialist to manage and optimize our cloud-based collaboration environment.The ideal candida...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
- Baharu!
IT Executive
GBM ElectronicsPerakMalaysia, Perak, Malaysia Possess Diploma or Bachelor Degree in Information Technology or related studies.Minimum 2 year of working experience in desktop support role.
Able to communicate and write well in Mandarin, English ...Tunjukkan lagiKemas kini terakhir: 15 jam yang lalu
- Dinaikkan pangkat
IT Executive
Seri Botani International SchoolPerakMalaysia, Perak, Malaysia Add expected salary to your profile for insights.The IT Executive supports the day-to-day operations and maintenance of the school’s IT infrastructure, systems, and digital learning tools across th...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
IT & Digitalisation Manager
KL-Kepong Rubber ProductsIpoh, Perak, Malaysia Add expected salary to your profile for insights.Providing strategic direction, leadership & supervision for both site IT teams, fostering collaboration, innovation and continual improvement aligne...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Microsoft Work
FreelancingIpoh, Perak, Malaysia Assist on data entry and data analysis.Ensure there is no mistakes in a template, proofreading, find information, call for appointments and prepare slides.
Perform data entry and data analysis tasks...Tunjukkan lagiKemas kini terakhir: 15 jam yang lalu
- Dinaikkan pangkat
HPC / AI Solution Architect
Hewlett Packard EnterpriseIpoh, Perak, Malaysia Remote / teleworker role; you will primarily work from home.Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
We focus on connecting, protecting, a...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Microsoft 365,Teams,Sharepoint-Mandarin speaking-Malaysia
Rapsys Technologies Pte Ltd.Ipoh, Perak, Malaysia We're Hiring : Microsoft 365 / Teams / SharePoint Specialist!.We are seeking a skilled Microsoft 365 specialist fluent in Mandarin to manage and optimize our cloud-based collaboration platforms.The idea...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
- Baharu!
IT Executive
Eastern Decorator Sdn BhdIpoh, Perak, Malaysia Provide desktop support and perform installation, configuration, and maintenance of PCs, notebooks, printers, WiFi, handheld devices, security devices, IT equipment, video conferencing tools, and o...Tunjukkan lagiKemas kini terakhir: 15 jam yang lalu
- Dinaikkan pangkat
Technical Support Specialist Australia
Jobstreet MalaysiaIpoh, Perak, Malaysia Provide prompt, courteous, and effective technical support to customers via phone, email, and live chat, ensuring each interaction is handled with care.
Troubleshoot and diagnose hardware, software,...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Area Network Manager - Perak Region
J&T ExpressPerakMalaysia, Perak, Malaysia The role of Area Network Manager.Area Managers play a crucial role in ensuring the efficient and effective delivery of parcels and packages, as well as maintaining high levels of customer satisfact...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Product Support Engineer : APAC (Remote)
TelnyxIpoh, Perak, Malaysia Senior Manager, Technical Recruiting at Telnyx.Telnyx is an industry leader building a private global multi-cloud IP network and hyperlocal edge technology through intuitive APIs.We are transformin...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Linux Server Engineer - Remote
Zhihe EnterpriseIpoh, Perak, Malaysia We are seeking knowledgeable and experienced Linux Engineers to join our growing team.This position will be fully responsible for designing, implementing and monitoring the infrastructure; and also...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Sr Support Engineer - Oracle Middleware
Rimini StreetIpoh, Perak, Malaysia Sr Support Engineer - Oracle Middleware.Support Engineer - Oracle Middleware.The role will report directly to the.This position is based in Malaysia and may work from a remote office.Nasdaq : RMNI),...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Technical-Specialist(Operations support)
oilandgasjobsearch.comIpoh, Perak, Malaysia Technical-Specialist(Operations support).Production Engineering Upstream.The TAS OSE teams provide remote operational support to Shell asset.
This role is to provide remote operational support to SM...Tunjukkan lagiKemas kini terakhir: 15 jam yang lalu
- Dinaikkan pangkat
Senior Software Engineer
HyppiesIpoh, Perak, Malaysia About our client : Our client is on a mission to enable meaningful work for all by making digital creation accessible to everyone through its.
US, Australia, and Asia, using technologies like.Typescr...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu