Senior Vessel IT Specialist

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

About

About Us

Wilhelmsen Ship Management is one of the world's largest third-party ship managers originated from Oslo, Norway with a portfolio of more than 450 vessels, a pool of more than 14,000 seafarers and over 900 shore-based employees all over the world. Our employees are working with a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail.

We offer a culture and vibrant work environment of strong leadership, collaborative, career development, work-life balance and a job that is both challenging and stimulating. All team members are empowered with the freedom to influence each other as long it complies with our Company's values and vision.

What You'll Responsible For :

• Performing service desk duties, 1st line and 2nd line support and incident handling.
• Business Application sync / replication monitoring and status update to stakeholders. Ensure high availability of business-critical application.
• Ensure Vessel IT support documentation is updated and reviewed periodically.
• Perform international travel related to IT support cases as required.
• Purchase, setup, install & support vessel IT Infrastructure.
• Develop and maintain user, system and operational documentation for vessel IT usage.
• Ensure services are delivered according to WSM principles and guidelines for vessel IT support and best practices as applicable.
• Contribute and ensure vessel IT problem management.
• Contribute and ensure vessel IT Change Management.
• Supervise critical / urgent ticket.
• Participate in system implementation project onboard the vessels on management.
• Participate in system implementation projects in WSM onshore when required.

What Experience and Skills Required :

Become a valued member of our team, where every day presents new opportunities for learning and development. Sound interesting? Click "APPLY" now to embark on a rewarding career journey

WSM

WSM