Overview
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful."
Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).
Sephora Malaysia is looking to hire Beauty Advisors for various locations at F88, KLCC and One Utama .
Responsibilities
- Creating Amazing Customer Experience - Provide a welcoming environment for our customers by listening to and embracing their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Suggest and sell products and services to our clients in all areas of the store. Introduce our Beauty Pass program to all customers to help them discover the benefits of our loyalty programs.
- Supporting Store Success - Help make a beautiful first impression by keeping the store sparkling and stocked. Embrace your winning spirit and drive results by contributing to your store’s sales goals and sharing your knowledge of Sephora’s policies and standards. Support special events, promotions, and priorities as they come up. Participate in inventory control. Ensure compliance with sampling policies. Participate in programs to reduce loss. Designated advisors to be knowledgeable of cashier functions.
- Training and People Development - Collaborate productively and respectfully with team members. Complete all applicable training programs and effectively apply the learning on the job. Seek coaching and learning opportunities to continually improve your performance.
Qualifications
A passion for client service and love working with peopleKnowledge about what’s new and trending in beautyA track record of building relationships with customers and team membersResilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arisePrior experience working in retail sales or services industriesStrong communication skills, ability to multitask, and comfortability with computer / store systemsConsistent and reliable attendanceCulture & Benefits
Community , in which authenticity is embraced, and the strength of our differences fuels our collective spiritCulture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and leadWork that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a differenceIt is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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