DevOps Engineer

Overview

As a DevOps Engineer, you will work closely with other senior engineers to help build, maintain, and improve automation, infrastructure, and deployment pipelines under OSS governance, with an emphasis on automation and DevOps practices. You will assist in administering and supporting systems that manage and monitor our fibre network, integrating tools such as GitLab CI / CD, Ansible, and API gateways like Tyk to enhance efficiency and scalability. Collaboration with internal teams is crucial to ensure seamless support for business products, customers, and clients.

Major Duties and Responsibilities

• Support business requirements, enhancements, integrations, and automation for OSS systems managing Broadband, IP, Voice, Fibre and Transmission services.
• Collaborate with Engineering, Network, Product, IT, Operations and Customer Service teams to gather functional, non-functional, and data integration requirements for Service Delivery, Fulfilment, Assurance, and Customer Care.
• Support and assist infrastructure management under the guidance of senior engineers.
• Monitor testing and deployment pipelines and assist in troubleshooting CI / CD issues.
• Maintain backend codebase and assist in troubleshooting and fix bugs.
• Maintain updated documentation for bugs, issues, new features, change requests and API design, solutions, and service flows, ensuring alignment with best practices.
• Develop new and change request features for in-house application, incorporating clean code practices.
• Test, deploy, and release developed features while providing technical support to internal OSS users.
• Experience with designing and developing ETL pipelines for data integration and automation to support OSS analytics and reporting is a plus.
• Experience with Artificial Intelligence is a plus.

Requirements

Note : This job description reflects the role as currently understood and may be subject to change without notice.

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