Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Head, Retail Center of Excellence

Head, Retail Center of Excellence

GrabTaxi Holdings Pte. Ltd.Petaling Jaya, Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

  • The Retail Center of Excellence (COE) is a dynamic regional team at the heart of GrabMart's strategy. Our mission is to enhance our customers' daily shopping experience and build a sustainable business model for the future.
  • We design and build solutions that strengthen our supermarket partners and unlock new growth opportunities.
  • As a regional COE, we create globally-optimized playbooks and provide hands-on support to country teams, empowering them to win in their local markets.
  • You'll be joining a team that has a direct impact on Grab's long-term growth and sustainability.

Get to Know the Role

  • As the Head, Retail Center of Excellence, you will lead the strategy and execution of key initiatives that elevate our supermarket partners and optimize core supply-side operations on our Mart business.
  • This role is a unique blend of commercial strategy, operational excellence, and cross-functional leadership.
  • You will drive the development and adoption of best practices, collaborate with product and tech teams to build scalable solutions, and work closely with country teams to ensure consistent, high-quality execution across the region.
  • You will report to the Head of Retail and work onsite at Petaling Jaya office.
  • The Critical Tasks You Will Perform

  • Drive Strategic Execution : You will lead the implementation of high-priority initiatives designed to deepen supermarket partnerships and enhance core supply-side operational processes.
  • Develop & Scale Best Practices : You will spearhead the creation of operational playbooks, commercial frameworks, and best-practice guides for our supermarket partners, ensuring successful regional adoption.
  • Enable Country Teams : You will provide direct, hands-on support to country teams and lead the team to launch new initiatives, then empower their long-term success through structured frameworks and knowledge sharing.
  • Lead Product Collaboration : You will serve as the key business partner for Product and Tech teams, translating operational needs into product requirements for our supermarket partners.
  • Manage Strategic Partnerships : You will own and cultivate the relationships with key regional supermarket partners, acting as a trusted advisor to drive mutual growth.
  • Support New Initiatives : You will lend your expertise to support country-led pilots of new operational models, ensuring learnings are captured and shared across the region.
  • What Essential Skills You Will Need

  • You have 8 years of extensive experience in retail operations, e-commerce supply chain, or a related field with a focus on operational excellence.
  • You have proven ability to develop and scale operational playbooks, commercial frameworks, or standard operating procedures across multiple markets.
  • You have demonstrated experience working collaboratively with product and technology teams to deliver new features and system improvements.
  • You have a strong stakeholder management and relationship-building skills, with a track record of managing strategic partners or clients.
  • You have experience leading complex, cross-functional projects from strategy to execution.
  • You have a hands-on, entrepreneurial mindset with comfort operating in ambiguity and building from the ground up.
  • Life at Grab

    We care about your well-being at Grab, here are some of the global benefits we offer :

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  • What We Stand For At Grab

    We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Center Of Excellence • Petaling Jaya, Selangor, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Head of Sales & Marketing

    Head of Sales & Marketing

    Colony Coworking SpaceKuala Lumpur, Kuala Lumpur, Malaysia
    Manage occupancy and revenue objectives for all Colony and Jerry locations.Conduct weekly assessments of the sales pipeline — analyzing leads, tours, conversion rates, deal speed, and pricing adjus...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Head of Franchise

    Head of Franchise

    ChubbKuala Lumpur, Kuala Lumpur, Malaysia
    Chubb Federal Territory of Kuala Lumpur, Malaysia.To plan, implement, and drive all Franchise marketing initiatives, develop appropriate marketing strategies and to implement action steps in achiev...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Head of Customer Service Center & Process Excellence, SEA

    Head of Customer Service Center & Process Excellence, SEA

    Alfa LavalShah Alam, Malaysia
    Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society.Together, we’re pioneering the solutions of the future and unlocking the full potentia...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Head of Sales

    Head of Sales

    Uncommonly Good PeopleKuala Lumpur, Kuala Lumpur, Malaysia
    Our client is a leading global programmatic media solutions partner, trusted by agencies and brands worldwide to optimise media investments. They combine data science, analytics, and programmatic tr...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Head of Bid Management

    Head of Bid Management

    Maxis Broadband Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Are you ready to get ahead in your career?.We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create i...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Head of Partner Sales

    Head of Partner Sales

    EnfrasysPetaling Jaya, Selangor, Malaysia
    Devise and execute plan to build ties with key potential partners fostering potential alliances.Initiate and nurture relationships with key decision-makers to forge long-term partnerships, includin...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Head of Enterprise Business & Innoco Marcomm

    Head of Enterprise Business & Innoco Marcomm

    CelcomDigiPetaling Jaya, Selangor, Malaysia
    Head of Enterprise Business & Innoco Marcomm.Head of Enterprise Business & Innoco Marcomm.We are seeking an experienced and visionary Head of Enterprise Business & Innoco Marcomm with deep expertis...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
    • Dinaikkan pangkat
    Head of Operations Crypto

    Head of Operations Crypto

    Monfi Digital BankKuala Lumpur, Kuala Lumpur, Malaysia
    Monfi Digital Bank is a licensed bank by Labuan LFSA with full banking activities and a crypto license.This is a full-time on-site role for a Head of Operations Crypto at Monfi Digital Bank, locate...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Head of Distribution

    Head of Distribution

    QBE AsiaPetaling Jaya, Selangor, Malaysia
    The Head of Distribution will be responsible for the development of the business plan and strategic growth of the business within the Agency & Brokers segment. Maintain and develop strong relationsh...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Head, Retail Proposition & Strategy

    Head, Retail Proposition & Strategy

    RHB Banking GroupKuala Lumpur, Kuala Lumpur, Malaysia
    Head, Retail Proposition & Strategy.Formulate strategic initiatives that deepen the bancassurance relationship.Secure buy-in from key banca stakeholders. Develop and implement sales and operations p...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Head of Growth, Deposits Managed (DM)

    Head of Growth, Deposits Managed (DM)

    Versa Asia Sdn BhdSelangorMalaysia, Selangor, Malaysia
    We are looking for a Head of Growth, DM to lead Versa’s growth agenda by driving data-driven user journeys, optimizing engagement through the Versa app, and delivering initiatives that maximize use...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Head of Technical (UPS)

    Head of Technical (UPS)

    Right Power Technology Sdn BhdPuchong, Selangor, Malaysia
    Maintain, drive, supervise and implement robust technical standards, systems and processes.Provide direction and support to technical staff. Establishing and enforcing company policies.Evaluate team...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Head of Operational Excellence

    Head of Operational Excellence

    AIA Shared ServicesCyberjaya, Selangor, Malaysia
    Head of Operational Excellence.At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, b...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Head of Head Office Operations Audit

    Head of Head Office Operations Audit

    RHB Banking GroupKuala Lumpur, Kuala Lumpur, Malaysia
    Prepare the annual risk-based audit plan for approval by the Board Audit Committee and ensure timely completion of the approved audit plan. Plan, implement and manage the execution of risk-based aud...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Head of Enterprise Sales

    Head of Enterprise Sales

    EatonSubang Jaya, Selangor, Malaysia
    Be among the first 25 applicants.If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. Head of Enterprise Sales, Power Quality.In Ea...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Outlet / Area Manager (Spa and Wellness Centre) in Mont Kiara [GG]

    Outlet / Area Manager (Spa and Wellness Centre) in Mont Kiara [GG]

    Polymorph RecruitmentMont Kiara, Kuala Lumpur, Malaysia
    SPM / Diploma in Hospitality / Tourism / Hotel Mgmt or equivalent.Good leadership & decision-making skills.Prior experience in beauty & wellness industry preferred. Independent, confident & ab...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
    • Dinaikkan pangkat
    Head of Sales (Open Channel)

    Head of Sales (Open Channel)

    Maxis Broadband Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Reporting to the Head of Region, the Head of Sales for Open Channel (Prepaid & Entry Postpaid Distribution) is responsible for driving sales performance, market share growth, and execution excellen...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Section Head, Deposit Business (Product Development)

    Section Head, Deposit Business (Product Development)

    Affin Bank BerhadKuala Lumpur, Kuala Lumpur, Malaysia
    Section Head, Deposit Business (Product Development).This role requires a strong understanding of market dynamics, customer behavior, and regulatory requirements to ensure that deposit offerings re...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu