Sales Analyst

Overview

Mighty Bakery Sdn Bhd – Balakong, Selangor

We are looking for a passionate and analytical Sales Analyst to join our growing FMCG team. In this role, you will be responsible for turning sales data into meaningful insights — supporting demand forecasting, performance tracking, and strategic decision-making across multiple channels. You’ll work closely with Sales, Marketing, Supply Chain, and Management to drive data accuracy, operational efficiency, and business growth.

Responsibilities

• Develop accurate sales and demand forecasts by analyzing historical data, market trends, seasonality, and trade activities.
• Facilitate the Sales & Operations Planningdemand review process with cross-functional stakeholders to achieve collaborative forecast consensus.
• Identify business opportunities, risks, and deviations from forecast; provide actionable insights to management for timely decision-making.
• Build and maintain automated reports and dashboards using Sales Force Automation (SFA) and Business Intelligence (BI) tools to track forecast accuracy, service level, and inventory turnover.
• Monitor offtake and sell-out performance versus forecast, engaging closely with Sales and Operations teams to prevent under-supply or overstock situations.
• Conduct root cause analysis on forecast deviations and sales performance gaps, and propose improvement plans to enhance business responsiveness.
• Support product launches, trade promotions, and campaign evaluations with data-driven insights and performance tracking.
• Prepare and present regular sales performance reports and insights to management.
• Address demand-related issues promptly and collaboratively to ensure smooth operations and customer satisfaction.
• Support team and management by performing ad-hoc tasks when required.

Requirements

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