Cafe Barista / Service Crew Part time / Full time

JD

• Beverage Preparation & Presentation :

o Prepare and serve a variety of coffee beverages including espressos, lattes, cappuccinos, and other specialty drinks according to Kosa Coffee's recipes and standards.

o Ensure all beverages are presented attractively and delivered with correct temperature and consistency.

o Greet customers warmly, take orders accurately, and engage with them to enhance their experience at Kosa Coffee.

o Provide personalized recommendations based on customer preferences and promote Kosa Coffee's specialty drinks. o Handle customer complaints and special requests efficiently, escalating issues when necessary.

o Operate espresso machines, grinders, and other coffee-making equipment properly to ensure optimal performance.

o Perform routine cleaning and maintenance of equipment to prevent breakdowns and ensure consistent beverage quality.

o Maintain cleanliness of the barista station, dining area, and workstations throughout the shift.

o Adhere to all health and safety regulations, including food handling and sanitation standards.

o Process customer transactions accurately using the point-of-sale (POS) system. o Handle cash, credit card, and digital payments efficiently, ensuring accurate end-of-shift reconciliations.

o Collaborate with other team members to ensure smooth store operations and assist during peak hours.

o Provide support to kitchen staff and other team members when needed, including restocking supplies and cleaning duties.

o Assist in receiving and organizing deliveries to maintain proper stock levels and freshness of ingredients

Qualifications :

Prior experience as a Barista or in a similar role is preferred.

Passionate about coffee, with the ability to prepare high-quality beverages consistently.

Strong communication skills and the ability to provide excellent customer service.

Ability to multitask, work efficiently in a fast-paced environment, and remain organized.

Willingness to learn new techniques and adapt to Kosa Coffee's standards.

Job Type : Full-time

Pay : RM2, RM2,800.00 per month

Benefits :

Work Location : In person