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Business Development Support

Business Development Support

Sapura ResourcesSelangorMalaysia, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

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To provide analytical, administrative, and operational support to the Business Development team by ensuring effective contract management, cost coordination, data reporting, and sales support. The role is critical in maintaining accurate business insights, supporting client engagement activities, and contributing to overall business growth strategies.

Job Summary

The Business Development Support is responsible for assisting in the preparation, coordination, and monitoring of business development activities. This includes maintaining service level agreements (SLAs), tracking deals, supporting quotations, conducting pricing analysis, and ensuring smooth coordination across departments. The role also supports sales calls, monitors aviation-related events, and prepares accurate reporting to aid management decisions.

Responsibilities

  • Maintain and monitor SLAs and contract management records.
  • Prepare and analyze aircraft movement and occupancy data reports.
  • Conduct cost modelling, pricing analysis, and benchmarking to support proposals.
  • Assist in preparing quotations and commercial documentation.
  • Assist in special projects led by the business development team.
  • Coordinate with cross-departments on cost inputs and financial data alignment.
  • Support business development tracking, pipeline monitoring, and deal management.
  • Stay updated on aviation-related events and market developments to provide insights.
  • Provide sales call and client engagement support including follow-ups and documentation.
  • Prepare periodic reports and dashboards for management review.
  • Perform any other duties reasonably assigned by the company from time to time.

Skills

  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Excel, PowerPoint, and data analysis tools.
  • Good knowledge of contract administration and SLA management.
  • Understanding of financial modelling and pricing techniques.
  • Strong interpersonal and communication skills, with ability to support client-facing activities.
  • Organized, detail-oriented, and capable of managing multiple tasks simultaneously.
  • Educational Qualifications

  • Diploma or Bachelor’s Degree in Business Administration, Facilities Management, Property Management, or related field.
  • Experiences

  • Minimum 2–3 years in aviation industry, customer service, facilities coordination, or property management.
  • Exposure to ‘Above the Wings’ and ‘Below the Wings’ operations preferred.
  • Personal Characteristics

  • Customer-focused with a service-driven mindset.
  • Detail-oriented with strong accuracy and compliance awareness.
  • Proactive, able to work independently and collaboratively.
  • High level of integrity and accountability.
  • Strong interpersonal skills to engage with diverse stakeholders.
  • Adaptable and flexible in a dynamic work environment.
  • For over four decades, the Sapura Group has taken the lead in the acquisition and development of strategic technologies. Established in 1975, the Sapura Group is a 100% Malaysian-owned technology-based organisation. From humble beginnings as a telecommunications infrastructure & service provider, the Group has expanded and diversified its businesses across four major business areas. Sapura Resources Berhad, an investment holding company, is engaged in property investment activities in Malaysia. The company is involved in property investment, investment holding and aviation segments. It is also provision of hangarage, ground handling, aircraft charter brokerage and other aviation related services.

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