Assistant Concierge (Supervisory Role) (173511)

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for an Assistant Concierge(Supervisory Role) based at Kerry Hotel Hong Kong!

As an Assistant Concierge, we rely on you to :

• Assign staff in guest luggage storage and pick-up for all arrival & departure’s guests
• Assign staff in efficient parcel / newspaper / message delivery
• Assist guests in air ticket arrangement and Visa applications
• Provide updated and relevant recommendations about restaurants, shopping areas andtourist attractions
• Arrange limousine / shuttle service for guests upon request
• Supervise and assist in the departmental training of Concierge team

We are looking for someone who has :

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

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