What you'll be doing
- Manage and lead a team of front-of-house and kitchen staff to deliver a consistently high level of customer service
- Oversee the smooth running of all restaurant operations, including inventory management, and staff scheduling
- Develop and implement strategies to improve operational efficiency and drive revenue growth
- Foster a positive and collaborative work environment, providing coaching and mentorship to your team
- Ensure compliance with all relevant health, safety, and food hygiene regulations
- Liaise with the management team to identify and implement process improvements
- Monitor customer feedback and implement measures to continuously enhance the customer experience
What we're looking for
Minimum 2 years of experience in restaurant or cafe management, within the hospitality industryStrong leadership and people management skills, with the ability to motivate and inspire a teamExcellent problem-solving and decision-making abilities, with a customer-centric approachThorough understanding of food safety, health, and hygiene regulationsExcellent communication and interpersonal skills, with the ability to build relationships with customers and stakeholdersPassion for the hospitality industry and a drive to deliver exceptional customer experiencesWhat we offer
At Yellow Cafe, we are committed to providing our employees with a rewarding and fulfilling work environment. As the Restaurant Operations Manager, you can expect a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement.
About us
Yellow Cafe is a thriving hospitality business in Langkawi, Kedah, known for our delicious cuisine, exceptional customer service, and vibrant atmosphere. Our mission is to create a warm and welcoming environment where our customers can enjoy a truly memorable dining experience. As we continue to grow, we are committed to investing in our employees and providing them with the tools and resources they need to succeed.
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