Process Executive - Korean Speaker

Process Executive

Process Executive is responsible for working as operator for basic review. Associates expected to ensure compliance, 100% productivity, and no escalations issue. Associates need to display a high level of confidence in ensuring compliance to both Client and Cognizant policies, and Code of Ethics.

Core Competencies

• Excellent written, reading & spoken communications skills in English & Korean language and will be preferable with understanding of local culture
• Ability to handle multiple tasks simultaneously and competing priorities effectively under pressure and short timelines
• Great interpersonal skills
• Excellent attendance record
• Possess the ability to work in a team environment as well as independently
• Sense of ownership and pride in your performance and its impact on the team.
• Experience in data analysis and reports (not mandatory)
• Have an extensive exposure to customer service (not mandatory)
• Set a healthy environment in the team and positive mind frame in the individual
• Ability to work in a fast‑paced, constantly evolving environment
• Proven track record of exceptional performance and high productivity
• Quick learning and understanding of complex processes
• Candidate should be comfortable to work in normal working hours and work overtime
• Ability to work with a high degree of accuracy (great attention to detail / content review)
• Ability to work in a fast-paced environment with minimal supervision
• Customer service orientation and ability to work in a team
• Strong keyboard and analytical skills
• Ability to perform in adverse situations

Roles and Responsibilities

Seniority Level

Entry level

Employment Type

Contract

Job Function

Information Technology

Industry

IT Services and IT Consulting

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