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Customer Service Senior Associate
Hytech Consulting Management Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaan
Responsibilities
- Provide front‑line support to customers via live chats, phones and email.
- Answer queries and resolve client issues regarding products, platforms and promotions.
- Address customer feedback and complaints in a professional manner.
- Record and update customer data and other relevant information as necessary.
- Support documentation and administrative needs within the department, including translation for customer announcements.
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