Business Support Associates

Senior Human Resource Associate at Persol APAC Business Service Sdn Bhd

Direct message the job poster from PERSOL APAC

Job Summary

Supervising daily operation support / administration activities to ensure smooth execution of business operations by meeting quality and customer service expectation / indicators and accomplishing service level.

Responsibilities

• Support and administrate employee and contractor mobilization and deployment e.g. booking of medical, enforcement / immigration and visa clearance
• Administrate the generate and issuance of purchase order
• Administrate the business licence related matter
• Support the customer and management reporting
• Work and collaborate closely with account manager and / or customer on the pre‑payroll support function
• Ensure all candidate data and time & attendance records are accurate and updated in a timely manner in relevant systems
• Ensure full compliance process on the employee and contractor mobilization and deployment with the company or local enforcement regulation
• Managing any issues that may arise towards resolution in a collaborative and timely manner
• Effectively and efficiently manage workload including ticket count and working proficiently to multi‑task, resolving competing priorities and meeting requested deadlines
• Provide monthly report as per scheduled from systems and ad‑hoc report as per request from stakeholders
• Populate reporting templates with employee information where applicable
• Completing operations whilst providing backup support to team members on other activities during holidays
• Provide support in the delivery of business support operations if needed
• Ability to work in a high volume, fast moving operational business
• Able to work independently as well as within a team
• Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail
• Professional and customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information
• Perform other ad‑hoc duties and special projects as requested

Requirements

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