Specialist, Legal Operations

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience.

About this job :

You will be expected to show a high level of technical knowledge and professionalism at all times. Responding to queries from international judicial authorities and legal counsel and relevant third parties within a stipulated time-frame.

What You’ll Be Doing :

• Attending to inquiries from legal authorities and legal representatives from all around the world.
• Liaising with internal stakeholders such as compliance team and risk team to handle complaints and feedback from customers.
• Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
• Creating and maintaining strong relationships with company partners and external stakeholders.
• Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.

What We Look For In You :

Nice to Haves :

Why Join Us?

#J-18808-Ljbffr