Full-time Sport Advisor - Decathlon City Square, JB

Join the Decathlon Team at Johor Bahru City Square - The World's Largest Sports Retailer is seeking dedicated sports enthusiasts!

We believe our workforce is our greatest asset, that innovation knows no limits, and that the freedom to choose and take action is essential for developing a robust team.

If you’re a game changer and love sports, we invite you to apply!

PASSIONATE ABOUT SPORTS? CUSTOMER-CENTRIC? SEEKING A UNIQUE RETAIL CAREER?

As a Sports Advisor, your mission is to ensure that every customer departs our store feeling ‘satisfied or delighted’. From providing a warm and professional greeting to streamlining the payment process, your focus is to deliver a 5-star shopping experience consistently. Decathlon is committed to nurturing team members, enabling career growth for those who aspire to advance within our organization. Whether you’re a student looking for part-time opportunities or someone considering a career transition, Decathlon has options for you.

Key Responsibilities :

• Customer Engagement
• Greet customers in a courteous and professional manner.
• Fully dedicate yourself to ensuring customer satisfaction and finding suitable resolutions for all situations (returns, complaints, checkout, etc.).
• Educate customers about our omni-channel brand offerings across the entire range of products of interest.
• Understand the technical specifications and benefits of Decathlon products to recommend the right products and services to customers, regardless of stock availability.
• Expand the customer network both in-store and online to nurture personal relationships.
• Share your passion for sports and assist customers in exploring new activities.
• Enhance customer engagement by promoting the subscription and registration of loyalty cards.
• Participate in community sports events near the store.

2. Contributions to Decathlon Malaysia

3. Ensuring Safety for All

4. Personal Growth and Development Skills

(Apply now at #J-18808-Ljbffr