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Specialist, AI Engineering

Specialist, AI Engineering

TNG DigitalKuala Lumpur, Kuala Lumpur, Malaysia
4 jam yang lalu
Penerangan pekerjaan

Touch ‘n Go – Fintech AI Prompt Engineer

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP! We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation.

What would you do?

  • Lead and contribute to the design of prompt engineering strategies to enhance chatbot intelligence, contextual understanding, and response consistency.
  • Build and optimize Retrieval-Augmented Generation (RAG) pipelines for efficient information retrieval and high-response accuracy.
  • Maintain and evolve the Knowledge Base, ensuring alignment with business, compliance, and technical requirements.
  • Drive annotation, evaluation, and continuous improvement of LLM outputs through performance reviews and fine‑tuning cycles.
  • Collaborate with cross‑functional stakeholders to gather requirements and define chatbot features, intents, and conversational flows.
  • Apply best practices in data cleaning, labelling, and feature engineering – such as structuring context, prompt templates, and metadata design – to support LLM development and accuracy.
  • Contribute to the model development lifecycle, including experimentation, training, validation, deployment, and monitoring.
  • Participate in prototyping and internal R&D initiatives to explore new Generative AI techniques or chatbot enhancements.

Who should join us?

  • Bachelor’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related field.
  • Strong proficiency in Python, with experience in libraries such as Pandas, NumPy, or Scikit‑learn.
  • Familiarity with machine learning concepts and model lifecycle (data preparation, training, evaluation, deployment).
  • Hands‑on experience with at least one deep learning framework (TensorFlow or PyTorch).
  • Practical knowledge in data preprocessing, cleaning, and annotation workflows.
  • Ability to analyze and evaluate chatbot responses, identify issues, and suggest improvements.
  • Strong collaboration, communication, and problem‑solving skills with a growth‑oriented mindset.
  • Monthly eWallet allowance.
  • Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
  • Unlimited office pantry fruits, snacks and drinks.
  • Mobile and broadband subscription reimbursement.
  • Flexibility to opt dependants coverage (spouse, child, parents or parents‑in‑law) for outpatient medical benefits.
  • Additional leave including family leave and paid care leave to care for family members.
  • Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine ("TCM") and Chiropractic.
  • Corporate membership discount and many more to explore.
  • Benefits

  • Competitive salary range : MYR 5,000–8,000, commensurate with experience.
  • Health & wellness programmes.
  • Flexible working arrangements.
  • Professional development & training opportunities.
  • We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you’re ready to take the next step, apply now!

    Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e‑mailing :

    Let’s keep LEAP‑ing forward together!

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Specialist Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia