Overview
Job Summary
This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.
The Manager, Programme Governance & Control Mercury will support the Director, Programme Governance & Control Mercury to drive the effective delivery of the Group’s Refreshed Data Management Strategy. The Mercury Programme is a pan-bank, multi-year programme led by the Group Chief Data Office in partnership with the Group’s Business and Function CDO, COO and 2nd line of defence teams, focused on ensuring long-term and tangible improvement across all data risk sub-types across all lines of business, functions and geographies. Mercury’s ultimate objective is to sustainably reduce data risk for the bank, aligning with our overall strategy, enabling our business, supporting our clients, and meeting our regulatory requirements.
Mercury will effect this change as the delivery vehicle for the detailed design and execution of the Bank’s Data Management Strategy end-to-end, building central capabilities and end-to-end processes for prioritised and phased implementation. Capabilities span all aspects of the Data Management Strategy, from identifying and governing critical data, through to operating model, data architecture and control frameworks, as well as our approach to data sovereignty horizon risk and data literacy.
The programme is highly visible to the PRA, the Group’s Board and Risk Committees, and with Group Management Team Sponsorship. Successful delivery of the programme requires ongoing collaboration with interdependent strategic initiatives, including GCFO, Technology & Architecture, FCSO and others. Interlocks with these initiatives, as well as business and function risk treatment plans, will need to be carefully managed.
Key Responsibilities
As the Manager Governance & Control for Programme Mercury you will
- Oversee the daily management and execution of the programme, ensuring the successful achievement of its outcomes.
- Collaborate closely with the Accountable Executive (“AE”) and cross-functional teams, in alignment with the AE’s direction, to support financial management, project planning, and overall programme governance.
- Manage all aspects of the programme end-to-end, throughout its lifecycle, ensuring delivery within the agreed budget, timeline, and quality standards, in accordance with group Change Delivery Standards (“CDS”) and the governance framework outlined in the CDS.
- Oversee both business and technology aspects of the programme, ensuring effective program delivery and governance, securing necessary approvals, and managing multiple vendor relationships.
Strategy
Support the development and execution of the programme’s governance plans aligned with the bank’s frameworks and the needs of the wider stakeholder audience.Collaborate with internal and external stakeholders across Group Chief Data Office (CDO), Business and Function CDOs, Chief Operating Office, and 2nd line of defence teams, to support compliance with regulatory requirements and internal policies.Embed governance practices within Programme Mercury’s workstreams, providing the necessary overall programme controls.Programme Governance
Establish clear program objectives aligned with the overall business strategy. Define baseline metrics and collaborate with the AE to agree on KPIs to quantify and evaluate programme success and milestone achievement.Manage programme governance through delivery of work and sprint plans, agile ceremonies, and appropriate governance forums.Engage teams on framework parameters and cascade updates to required delegates.Manage and drive programme delivery as per AE’s direction and set up programme governance in line with group standards (e.g., CDS, e-SDLC).Ensure governance and compliance requirements are met, including vendor onboarding, responsible AI, change risk assessment, cloud governance, and process design.Ensure availability of all programme artifacts / approvals for audit reviews in a central repository.Programme Planning & Execution Support
Support AE in management, execution and delivery as committed in Group Transformation Oversight Committee (GTOC) Investment Proposal template and approved changes.Develop and own the end-to-end programme plan (schedule, budget, scope, risk, resources) and implement strong change control.Define milestones with clear timelines; identify key roles and ensure adequate staffing and resources.Maintain programme resource actuals and forecasts in Clarity; manage task-level dependencies and critical path.Assess delivery approaches (Big Bang vs incremental / phased releases) and manage risks; monitor process effectiveness and embed improvements.Engage global teams and stakeholders to obtain status updates and determine required actions.Facilitate progress tracking and visualization using agile metrics / tools; prepare governance and review documents (e.g., PgSC pack, ToR, BRD, Programme plan, Closure Report, Change Requests, PgSC MoM).Manage changes to scope, schedule, costs and benefits per change control processes, minimizing disruption and maximizing value.Risk & Issue Management
Maintain the programme-level RAID log with clear ownership and mitigation plans.Drive timely escalation and resolution of high-impact risks and issues; track interdependencies with other programmes or business units.Financial Oversight
Support the programme AE in managing budget, forecasts, and actuals.Track resource allocations and ensure alignment to funding plans and benefits realization.Identify cost-saving opportunities and efficiency levers across delivery; generate and review programme financial reports from Clarity.Tooling & Reporting
Ensure programme data is complete, accurate and timely in Bank tools / systems (Azure DevOps, Clarity); address data quality gaps.Develop high-quality reports, dashboards, and packs for executive review using Clarity, ADO, Confluence, and MS Excel / PowerPoint.Interpret data to identify trends, delivery risks, and opportunities.Stakeholder Engagement & Communications
Coordinate programme-wide communications, stakeholder engagement, briefings, and updates.Act as a central coordination point across business units, workstreams, and external partners.Support change management efforts by aligning messaging and readiness activities.Programme Technology Delivery
Jointly responsible for the programme’s technology implementation with the Business function / CIO.Participate in quality management reviews, process designs, prototypes, and other requirements workbooks; ensure they meet stakeholder requirements.Collaborate with the technology team, design team, Architects, and others to execute delivery and meet performance goals.Drive the project in a federated / hybrid approach, combining traditional and agile approaches as needed.Qualifications
Education : University Bachelor Degree
Skills and Experience
Project ManagementPlanning and ExecutionRisk & Issue ManagementFinancial and Commercial AcumenDigital Fluency & Programme ToolingAbout Standard Chartered
We’re an international bank with a purpose to drive commerce and prosperity through diversity. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other.
We value difference and inclusion; our behaviours include doing the right thing, never settling, and being better together.
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support wellbeing.
Core bank funding for retirement savings, medical and life insurance with flexible and voluntary benefits.Time-off including annual leave, parental / maternity leave, sabbatical and volunteering leave (minimum 30 days total).Flexible working options around home and office locations.Wellbeing support through Unmind and an Employee Assistance Programme.Continuous learning culture with opportunities to reskill and upskill.Inclusive and values-driven organisation that embraces diversity.#J-18808-Ljbffr
