Overview
Location :
WFH (1–3-week short trips to the US, India, and SEA) Employment :
EOR under BIPO (Employer of Record) About Our Company
We are the global innovation leader in photovoltaic metallization pastes, serving tier-1 cell and module makers across 20+ countries. Our product portfolio covers PERC, TOPCon, HJT, and IBC technologies, backed by >
115 active patent families. With R&D centers in Shanghai, Taiwan, and the US, and manufacturing in Guangdong and Taiwan, we help customers turn high-efficiency solar cells from possibility into reality. Role Purpose
Provide on-site technical support for new-paste qualifications and line optimization, ensuring customers achieve maximum cell efficiency and yield. Key Responsibilities
Lead pilot runs and ramp-up support at customer sites. Diagnose and solve process issues related to screen-printing, firing, and paste performance. Translate customer feedback into clear action plans for internal R&D and sales teams. Train customer engineers and operators on best practices. Maintain accurate technical reports and customer visit logs. Requirements
Education : Diploma or bachelor’s in Chemistry, Materials Science, or related field. Experience : 3–8 years in a PV cell production or paste technical-support role; hands-on expertise in screen-printing processes and metallization pastes is essential. Languages : Fluent English (spoken & written); conversational Mandarin is a plus. Mobility : Willing to travel 20–30 % of the year, including short assignments in India, the US, and ASEAN countries. Soft skills : Strong problem-solving mindset, customer-facing communication, and team collaboration. Compensation & Benefits
Budget (gross monthly, CNY) Senior-level (>
6 yrs, regional project leadership) : 18 k–20 k + allowances 13th-month salary + quarterly bonus Daily travel allowance on overseas assignments Full EOR statutory benefits and insurance Job Details
Seniority level : Mid-Senior level Employment type : Contract Job function : Customer Service
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Service Engineer • Kota Bharu, Malaysia