Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Trust & Safety New Associate - Indonesian Speaker [Local Malaysian Hiring]

Trust & Safety New Associate - Indonesian Speaker [Local Malaysian Hiring]

Accenture Southeast AsiaKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Trust & Safety New Associate - Indonesian Speaker (Local Malaysian Hiring) role at Accenture Southeast Asia. Content moderation and safety-focused responsibilities to help keep online platforms safe and compliant with client guidelines.

Responsibilities

  • Review, classify and / or remove content according to client guidelines, using specific tools and channels
  • Understand and remain updated on changing client policies and guidelines
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
  • Serve as an advocate for the user community
  • Participate in process improvement initiatives that improve quality and efficiency of work
  • Participate in continuous training programs and workgroup discussions for optimal development in the role
  • Engage in conversations around socially sensitive topics with the purpose of keeping our communities safe

Qualifications / Skills

  • Strong coping, emotional resilience, and stress-management skills
  • Excellent comprehension, communication, and English & Indonesian language skills
  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
  • Strong attention to detail
  • Comfort synthesizing and analyzing information from multiple streams
  • Strong critical thinking and decision-making skills
  • Deep familiarity and passion for the Internet, internet platforms, and Internet culture
  • High affinity and cultural awareness of political and social situations regarding the relevant market and region
  • Ability to work well individually and as part of a team
  • Ability to work varying rotations / shifts and non-standard work hours
  • Flexibility in meeting changing business needs in a fast-paced environment
  • Commitment to quality, efficiency, and effectiveness
  • Previous business process outsourcing, customer service, or content moderation experience is a plus

    • Job Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Project Management and Management
  • Industries : Business Consulting and Services

    • Note : This description reflects the role as described and does not include additional postings or warnings from external sites.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Trust Safety Speaker • Kuala Lumpur, Kuala Lumpur, Malaysia