Senior Fraud & Risk Operations Leader (Contact Center)

An established industry player is seeking a dynamic leader to manage their Fraud and Risk Operations. In this pivotal role, you will oversee a diverse team, ensuring exceptional service delivery and operational excellence. You will be responsible for driving process improvements, mentoring team members, and managing complex challenges in a fast-paced environment. This position offers the opportunity to influence strategy and develop scalable solutions while fostering a culture of engagement and high performance. If you are passionate about leading teams and creating outstanding user experiences, this role is perfect for you.

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