Assist the manager in setting quality goals and effectively promoting and implementing them.
Monitor the validity and completeness of quality-related inspection standards and documents.
Organize and resolve quality issues during packaging and shipping, handle quality anomalies, and implement quality improvements.
Responsible for handling production quality anomalies and customer complaints, ensuring the effectiveness of corrective and preventive measures.
Responsible for organizing and supervising relevant departments to analyze quality issues during production, develop improvement measures, and track the effectiveness of these measures.
Responsible for organizing and implementing the rectification of quality issues during internal and external product and audit processes.
Train and motivate subordinates, conduct regular assessments and coaching of subordinates, and make recommendations on job adjustments, training, salary adjustments, promotions, appointments, and dismissals.
Complete other related tasks assigned by supervisors.
Requirements :
Bachelor's degree or above
At least three years of relevant experience in quality management
Excellent communication and negotiation skills
Strong execution and willingness to work overtime
Understanding and familiarity with common quality tools and standards, such as ISO 9001, IATF 16949, ISO 45001, ISO 14001, Five Core Tools, QC Seven Tools, VDA 6.3, or VDA 6.5
Fluent listening, speaking, reading, and writing in Malay, English, and Chinese (essential for dealing with Chinese customers and suppliers)
Proficient in Microsoft Office, Excel, Word, and PowerPoint.