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[MY] Country Manager

[MY] Country Manager

GogoprintKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Position Title : Country Manager MY & SG

Department : General Management

Reports to : CEO

Based in : Kuala Lumpur

About Gogoprint

Gogoprint is South East Asia’s #1 online printing company. We are active in Thailand, Singapore and Malaysia, and are looking for dynamic and driven individuals to help grow the business!

  • Our vision is to make printing easy and frictionless for all businesses in Asia Pacific, by moving the massive US$ 81bn printing industry online
  • Now operating in 3 countries (Thailand, Malaysia & Singapore)
  • International team of 75+ people

Position Summary

The Country Manager (CM) manages the day-to-day operations for Gogoprint’s Malaysian and Singaporean markets, and leads strategic projects that drive the top- and bottom-line. The CM oversees the supply chain, sales, customer service and design teams, operates with autonomy, and has the potential to significantly shape the company’s growth trajectory.

Your Responsibilities / Goals

  • Drive customer satisfaction, operational excellence, profitability.
  • Expand Gogoprint’s production capabilities (in-house and outsourced) with a focus on profitability and turnaround times.
  • Lower operating costs, launch better and more affordable products / services, offer faster delivery lead times and excellent customer support, etc.
  • Maintain and improve the quality of products, services, customer support and other retention strategies.
  • Manage the sales teams, drive retention and grow revenue. Ensure sales targets are met.
  • Develop, plan and execute a strategy and relevant action plan for the local market(s), in line with Gogoprint’s broader vision and strategy.
  • Identify opportunities and potential for improvement in an entrepreneurial manner.
  • Build, lead and motivate an energetic and results-oriented team – in particular the local operational teams (supply chain, sales, CS, design).
  • Deliver measurable results and ensure regular reporting of your actions and results.
  • Develop and manage relationships with key stakeholders and business partners (internal and external) – in particular key suppliers.
  • Support and collaborate with other teams within the Gogoprint Group (e.g. development, marketing, etc.) and drive group initiatives.

    • Your Qualifications

  • At least 7 years of experience in operations / supply chain, with skills to take on a general management role. Additional experience in sales is a plus
  • A seasoned manager, with deep knowledge of the SG and MY market(s)
  • Obsessed with customer satisfaction
  • Able to define a relevant strategy and action plan for the SG and MY markets
  • Results-oriented with strong business acumen
  • Proven track record of pursuing revenue and profitability growth
  • Analytical and structured, with good project management skills
  • Strong negotiation and problem solving skills
  • Independent, disciplined and proactive team player
  • Min. Bachelor’s, ideally Master’s degree in business / supply chain management
  • International experience / exposure is a plus

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    My Manager Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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