Tawaran kerja ini tidak tersedia di negara anda.
Customer Engagement Specialist
Michael PageKuala Lumpur, Kuala Lumpur, Malaysia6 jam yang lalu
Penerangan pekerjaanQualify and prioritise leads based on their urgency and reliability Engage over the phone with prospects and customers to qualify their need(s) and investigate potential broader business opportunities Effectively address customer concerns, objections, and queries by providing tailored solutions Ensure proper handover of leads to the appropriate delivery team / consultant, sharing all relevant background information Ensure a high quality and systematic follow up of all leads throughout their lifecycle Build and document comprehensive lead management processes and workflows that cover various scenarios Establish clear guidelines and documentation for lead qualification, tracking, and handover Maintain detailed records for each lead, adequately capturing information and outcomes in our systems Monitor metrics to identify trends and opportunities for process improvement Higher education (Bachelor / Master) in business, marketing, or a related field. Proven experience (2 to 4 years) in a business development, 360° or presales role in the recruitment industry. Fluency in English Demonstrates excellent communication and presentation skills, effectively conveying expertise in a clear and concise manner. Excellent interpersonal skills with the ability to build and maintain strong relationships with prospects and internal stakeholders. Self-motivated and result-oriented, with the ability to work independently and meet deadlines. A competitive salary package. Comprehensive benefits Opportunities for career growth within a large organization in the business services industry. A professional work environment in a central location in KL. The chance to work on regional tax matters and develop expertise in the APAC market.
Attractive Remuneration Package
- Attractive Remuneration Package
- Opportunity to work with a Multinational Company
About Our Client
Putting people at the heart of everything we do. That's our Purpose and it's at the heart of our business. Since our inception in 1976, we have continued to grow and Build on existing strengths and ensuring we hold true to what we are famous for - People. Our global community of 9,000 recruiters live and breathe our core values : We continuously strive to Grow Connections, Earn trust, and ultimately - Make a Difference. At Michael Page, we don\'t just accept difference - we celebrate it. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants from all diverse background
Job Description
1. Lead Management
2. Process Management
3. Collaborate with the marketing team to optimize the timing and effectiveness of lead generation campaigns.
4. Work closely with the delivery teams to facilitate a seamless transition from the presales stage to client onboarding, ensuring clear communication of client expectations and requirements.
The Successful Applicant
A successful Customer Engagement Specialist should have :
What\'s on Offer
Take the next step in your tax career by applying for this exciting role in KL today!
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia
Pekerjaan yang berkaitan
Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access.
The platform matches borrowers with personalised loan options through a sim...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
EPOS is a leading Point-of-Sale (POS) digital solutions provider based in Singapore for SMEs.We are backed by Ant International (a global leader in digital payments, digitisation, and financial tec...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Engagement Manager
Michael PageKuala Selangor, Kuala Selangor, Malaysia Our client is a global consumer goods company with a strong footprint in Malaysia, operating across multiple product categories.
The business is committed to enhancing customer satisfaction through ...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
- Dinaikkan pangkat
Associate II - Marketing
USTKuala Selangor, Kuala Selangor, Malaysia Role Description : Support and enable Marketing department, providing business program marketing support including but not limited to : .
Driving the strategy and execution of customized and scalable g...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Insights and Engagement Lead
Alpro Pharmacy Sdn BhdSeremban, Negeri Sembilan, Malaysia Alpro Pharmacy is a community-based pharmacy providing healthcare and pharmacy services across Malaysia.Founded in 2002 with a single outlet in Port Dickson, the company has since grown to over 300...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Microsoft 365,Teams,Sharepoint-Mandarin speaking-Malaysia
RAPSYS TECHNOLOGIES PTE LTDKuala Selangor, Kuala Selangor, Malaysia Microsoft 365, Teams, SharePoint - Mandarin speaking - Malaysia.We are seeking a skilled Microsoft 365 specialist fluent in Mandarin to manage and optimize our cloud-based collaboration platforms.T...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
- Dinaikkan pangkat
Branch Manager English Academy - Bukittinggi - Jambu Air
Ruangguru for BusinessBukit Tinggi, Pahang, Malaysia Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.Lead all activity initiatives within branches, including events, promotions, ...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
Customer Success Specialist
LendelaKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
Enterprise Channel & Partnerships Associate
PortcastSeremban, Negeri Sembilan, Malaysia Portcast is a venture-backed startup which predicts global trade flows to help logistics and shipping companies become more profitable.
We are a predictive analytics company that offers a fast-paced...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Client Engagement Specialist (Part-Time, Remote)
FreelancingSepang, Selangor, Malaysia Client Engagement Specialist (Part-Time, Remote).Consistently follow up with all assigned leads via phone and messaging.Build rapport with prospects and identify their needs effectively.Maintain ac...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Client Engagement Executive
StashAwayKuala Lumpur, Kuala Lumpur, Malaysia StashAway Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.The Client Engagement Executive will serve as the primary liaison for our premium clients, delivering a high-touch, personalised ...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
Customer Success Specialist
EPOSKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
Digital and Customer Engagement Manager, EPD APAC
AbbottPetaling Jaya, Selangor, Malaysia Digital and Customer Engagement Manager, EPD APAC.Abbott is a global healthcare leader, creating breakthrough science to improve people’s health.
We’re always looking towards the future, anticipatin...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Client Onboarding Specialist
Refine GroupKuala Lumpur, Kuala Lumpur, Malaysia Are you driven, results-oriented and a team player?.With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful busin...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Associate Customer Marketing
The Hershey CompanySepang, Selangor, Malaysia Work Location : Johor, Malaysia.Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing adminis...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Content Promoter & Student Recruitment Partner (Remote, Malaysia)
FreelancingSeremban, Negeri Sembilan, Malaysia Content Promoter & Student Recruitment Partner (Remote, Malaysia).Cudy is a fast-growing online tutoring platform committed to delivering high-quality education to students through personalized cla...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
- Dinaikkan pangkat
Business Engagement Manager
UOBKuala Lumpur, Kuala Lumpur, Malaysia United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.In...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
Microsoft 365,Teams,Sharepoint-Mandarin speaking-Malaysia
Rapsys Technologies Pte Ltd.Kuala Selangor, Kuala Selangor, Malaysia We're Hiring : Microsoft 365 / Teams / SharePoint Specialist!.We are seeking a skilled Microsoft 365 specialist fluent in Mandarin to manage and optimize our cloud-based collaboration platforms.The idea...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Analytics Specialist
RHB BankKuala Lumpur, Kuala Lumpur, Malaysia Produce analytical deliverables using SAS / Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
Assist Chapter Lead to engage stakeholders to produce continu...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
- Dinaikkan pangkat
Customer Retention Specialist
MHA Consultancy Services Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Proactively reach out to existing customers to understand their needs and offer suitable loan solutions.Build strong relationships with loyal customers to increase engagement and satisfaction.Follo...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu