Relationship Manager

Job Summary

We are seeking a dynamic and experienced Relationship Manager - Cash to join our team. The successful candidate will be responsible for procuring new business through customer acquisition and managing relationships with existing customers, focusing on core banking products such as CASA (Current Account Savings Account), FX (Foreign Exchange), and FD (Fixed Deposits). This role involves providing sound financial advice and customized solutions in accordance with the bank's standards and industry regulations

The Relationship Manager - Cash will deliver client satisfaction by offering tailored solutions that align with client objectives and resolving service issues promptly. They will also be responsible for growing a portfolio of high net worth clients through strong relationship-building and networking efforts. Additionally, the role includes conducting financial portfolio management, ensuring compliance with all processes, policies, and working instructions, and contributing ideas for continuous improvement and success.

Key Responsibilities

• This role involves overseeing deposit products, optimizing deposit strategies, managing relationships with commercial clients, and ensuring compliance with internal policies and regulatory standards.
• Develop strategies to attract new commercial clients and expand existing relationships.
• Identify opportunities to cross-sell deposit-related services to commercial clients
• Monitor and report on the performance of the deposit portfolio, including growth, profitability, and market trends
• Provide sound financial advice and dispensing customized solutions in alignment with the bank's standards and industry regulations;
• Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution;
• Conduct financial portfolio management for clients through quality advice and recommendations with a suite of banking solutions. Ensure compliance at all times – process, policy and working instruction
• Constitute idea and suggestion for improvement and success
• Achieve quarterly target

Skills And Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

What We Offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.