Account Manager

Get AI-powered advice on this job and more exclusive features. Headquartered in Malaysia, elfo is a Martech and AdTech company that offers performance-driven marketing products, helping brands and businesses run targeted campaigns through simplified management. Founded in 2017 on the premise of being a one-stop agency for every client, elfo’s digital expertise has helped businesses in 19 countries achieve progressive growth and measurable success. Featuring a 360° suite of digital products, elfo offers email marketing and automation, affiliate marketing, SMS messaging, programmatic advertising, intuitive landing page builder, chatbot, and other digital marketing services. As of 2021, elfo is connected to over 200 exclusive partners worldwide including enterprises, mobile network operators, premium publishers, social networks, and government agencies. As an organization which respects diversity and self-development, we are always on the lookout for young talents to groom and develop to successful leaders with the right values. What we will be offering :

A dynamic young team where information sharing is practiced, transparency is upheld, and ideas are welcomed. A supportive environment from our team, as well as the ability to upskill yourself with the latest technological knowledge from several world leading solutions. Team outings with development retreats to stay up to date with the latest offerings and tech knowledge. Upskilling, training, and self-development programs. Office Meal Allowance, health, and medical coverage together with birthdays and considerable annual leaves. Main Responsibility :

Generate leads, execute and convert it into opportunities Follow-up with potential clients and strengthening the business relationship Deliver highest level of sales and customer service to our clients Sales Closing / drive deals to closure in the business environment Prospect, create and maintain relationships with clients Study and penetrate current market trends in telecommunication industry Achieve given Key Performance Indicator (KPI) in Sales and Traffic Represents company in local events and networking Job Description

Enterprise and Wholesale Account Management Manage accounts which involves account set up, interconnection, and route testing Manage buying and selling routes, estimate and decide on healthy margin Approach new providers / partners / clients for interconnection Assist clients in route queries and sender id registration Assist in simple troubleshooting, attend to queries, complaints and non-major technical issues Keep the pricing updated all the time Willingness to be assigned for ad-hoc task / projects Job Summary

Excellent critical thinking and analytical skills Able to work under pressure with minimal supervision Passionate towards achieving goals and targets Flexible and open to new job knowledge High levels of personal drive, a resilient character, strong team player, problem solver, can do attitude and positive mindset Good command of English language (written and verbal) Basic technical knowledge in telecommunication industry is preferable. Ability to work independently and also collaborate with a diverse team Able to multi-task, proactive and meticulous Strong sense of urgency when it comes to problem solving and dealing with clients Seniority level

Entry level Employment type

Contract Job function

Sales and Business Development Industries

Telecommunications

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