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Temporary Executive - Campus Central
Taylor's University Sdn BhdSelangorMalaysia, Selangor, Malaysia11 jam yang lalu
Penerangan pekerjaanGood understanding and ability to create an uplifting customer service culture Ability to work collaboratively in a team-based work environment. Ability to communicate with customers, colleagues, business contacts in a courteous and professional manner Creative, resourceful and customer focused Possess a good command of English Good communication, report writing and presentation skills Good planning and coordinating skills Ability to perform consistently under the pressure of deadlines Knowledge of and skills in using computer software e.g. Microsoft software applications Ability to work independently in a fast-paced and challenging environment Matured and self-motivated Dynamic with initiative Good team player Professional appearance and good working attitude Pro-active and results oriented with a drive to succeed and achieve goals People oriented with warm and cheerful personalities A strong sense of responsibility
This is a temporary headcount till December 2025
JOB PURPOSE
The Temporary Executive, Campus Central is responsible to provide excellent customer service through a wide range of student and academic administration services to students, parents, and staff of the University / College and is accountable to the Manager / Assistant Manager of Campus Central.
AREAS OF RESPONSIBILITIES
- Assist the Manager / Assistant Manager of Campus Central in providing a broad range of quality student administrative services to students and staff, alumni and members of the public.
- Manage student administration enquiries and provide timely and accurate responses via the Student Customer Relationship Management (SCRM) system, over the counters, online portal, emails and phone.
- Undertake application and request processing and liaise with other areas of the institution, to support the delivery of excellent student services.
- Support with timely updates of content on the Campus Central portal.
- Carry out any other duties and responsibilities that may be assigned from time to time.
JOB SPECIFICATIONS
MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION
Degree in Business Administration, Psychology, Human Resource Management, or any related discipline.
RELATED EXPERIENCE
Fresh graduates or those with administrative working experience, preferably with a broad range of student services related functions in an educational institution.
COMPETENCIES (BEHAVIOURAL)
The company reserves the right to amend or include additional details of your job description at any point in time in any form of communication.
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Executive • SelangorMalaysia, Selangor, Malaysia
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