Lead Analyst, FAM

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for providing application development and support services to meet AIA's business needs


Unleash your potential and join us now!

Responsibilities

• Managing production incidents request and meet the agreed service level agreement.
• Managing production change request and deliver as per agreed timeline.
• Have experience in preparing documentation e.g., functional specification, unit test script, user acceptance test script etc.
• Support end users in system usage and assist in raising overall SAP proficiency in the end user base and act as an SAP ambassador.
• Support regional roll-out projects with SAP focus across the region.
• Solution Manager usage as per change management policy processes.
• Able to work independently with minimal supervision.
• Working closely with functional manager & technical team

Experience

• 3 to 4 years of relevant experience in regional solution/system support with SAP focus across the APAC region.

Certifications/licenses

• Relevant SAP certification.

Special skills

• Strong understanding of Treasury and Risk Management, Cash Management, Bank Communication Management module in the areas of Transaction manager, MRA
• FAM/Treasury background and knowledge to manage communication with large investment operation user base
• SLA familiarity and performance driven work culture
• Good communication & presentation skills
• Good problem solving and analytical skills
• A strong team player with positive attitude