CREW (MARU)

Job Responsibilities:

• Oversee daily operations, including opening and closing procedures.
  
• Ensure adequate opening float cash and manage cash transactions.
• Prepare and serve beverages and food per HQ recipes and SOPs.
  
• Ensure quality and presentation standards are met.
  
• Keep equipment clean and operational.
• Conduct daily stock takes and record inventory accurately.
• Reconcile stock counts with records and report discrepancies.
  
• Manage inventory control, including ordering and restocking.
  
• Check and maintain café equipment and facilities.
  
• Document and communicate equipment malfunctions and supply shortages.
  
• Collaborate on solutions for reported issues.
  
• Resolve customer complaints and issues promptly and professionally, adhering to company guidelines.

Job Requirement:

• Minimum of 1 year in a café or food service environment.
• Able to work Shift (Morning/ Night)
• Able to work 6 days per week.
• Friendly, approachable, and able to handle high-pressure situations.
• Strong organizational skills, attention to detail, and accuracy in stock and cash management are crucial.

Spoken Language: Malay, English

Written Language: Malay, English