Overview
Global Talent Acquisition and Development | Psychology
We are a fast-growing, close-knit, dynamic, and successful Digital Services Company that specializes in providing support to large multinational companies for SEO, Product & Web Content Management, Social Media Management, Performance Marketing, E-Commerce Management, CRM & E-Mail Marketing Automation, DX & Development, Data Management & Analytics, Project Management, Digital Consultancy, and Recruitment. As a multinational Dutch company, we have offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogota & Portland. With our exceptionally talented & diverse team, and our A+ client portfolio, the world is our oyster!
We are currently looking for an Entry-Level Digital Assistant (Japanese Speaker) to join our team in Malaysia.
PLEASE NOTE THAT IN ORDER TO APPLY FOR THIS POSITION, YOU NEED TO HAVE LEGAL WORKING PERMIT AND RESIDE IN MALAYSIA.
The working hours are CET (3 : 00 pm to 11 : 30 pm Malaysia time).
Responsibilities
- Undergo a 2 weeks Entry-level Acceleration Program and depending on the assigned team 3-4 weeks of the customer-specific training program. Both pieces of training can move hand in hand if the employee is assigned to a team immediately.
- Work with the service delivery team regarding practical operations, complex daily tasks, and assigned training / assessments
- Perform duties in different departments, gain knowledge of operations, and attend meetings as required.
- Support execution of digital operations where needed (Marketing Automation, Content / Product Management). Can be responsible for the execution of tasks in such operations.
- Can be the first point of contact with clients and provide guidance regarding processes and ways of working.
- Expected to improve and develop the service delivery.
Responsibilities (continued)
Data-entry (content, email addresses, numerical information, images, or other digital assets) into digital platformsText, image updates for content and newsletter creation by using existing templates for E-mail MarketingMonitor content websites with regular quality checks when requestedIf required : Monitor Social Media EngagementMonitor an online social media community, read comments and prepare reportsRead social reports and select relevant informationPrepare analytics report templatesPrepare a report with the existing report templates found, and searched online, to support documentationAnalytics : prepare reports and collect data from platformsIf required : eCommerce and eTrade store and / or marketplace monitoring, quality checks on products information, and reportingIf required : prepare SEO keyword lists by collecting data online.If required, can manage small-medium scale projects and enable project activities, follow up project timelines and ensure timely updates to customersSupports newcomers with knowledge transfer and quality reviewsQualifications
Vocational / BA / BS or equivalent combination of education and experienceExcellent written and oral communication skills in English and JapaneseHTML / CSS knowledge is preferredKeen interest in the internet and willingness to specialize in digital marketingResults-oriented and excellent eye for detailTime management and independent workerOperational excellenceWhat We Offer
Remote Work Model : We continue to prioritize flexibility, boost productivity, and support a balanced work-life environment for our employees. Two office days a month for employees based in KL.Meal Allowance : 295 MYR per monthTransportation Allowance : 105 MYR per monthPrivate Health Insurance : Private medical insurance by AIABirthday Time Off : A half-day off on birthdaysReferral Program : Friends2Work with a cash award when hiredSelf-Improvement : Access to online courses and training in our in-house platform NMQ Academy and Mentorship ProgramTeam Environment : Work with global brands with a diverse, dynamic teamBy applying to this job advertisement, you acknowledge you have shared your personal data within the scope of the clarification text at
NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
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