Analyst, Business Analyst, Interconnected Retail

At The Estée Lauder Companies (ELC), we believe that technology will power the future of beauty. Across more than 25 globally recognized brands sold in over 150 countries and territories, we use technology to reinvent and redefine how consumers worldwide explore and express their individual beauty. Infused throughout our organization is a passion for creativity and innovation and a desire to push the boundaries and invent the unexpected.

Our Digital Technology Centers are made up of talented individuals who exemplify ELC’s heritage of high-performance, innovation, and family values. We’re looking for creators, leaders, and visionaries with the passion and imagination to shape the next generation of beauty products and experiences. We’re hiring technologists at all levels.

The retail channel is a key strategic focus area for the Estee Lauder Companies and the Estee Lauder IT Department. Our free-standing stores and wholesale / distributor channel serve as a key connection point with our consumers, and are a main driver for future growth and expansion. The company is committed to excellence in the retail channel; accordingly the Estee Lauder IT Department is focused on building a world-class, innovative retail organization that provides valuable technology leadership and guidance to help our company lead the industry in this space.

To support this strategy, the Estee Lauder IT organization must have the right talent to not only support what we are doing today, but what we want to accomplish 3, 5, and 10 years down the line. We are seeking talented, motivated, innovative people to join us in our mission to become the leaders in the retail industry and help drive the IT strategy, architecture, and technology solutions that support the Estee Lauder Companies’ growth. We fully expect to lead the industry and not simply react to it.

The Retail Business Analyst will participate in the implementation of retail projects, ensuring deliverables are met on time, within scope and budget, and with a focus on project quality.

This is a regional role where travel and regional awareness of issues is to be expected.

Key Activities

• Study project objectives by gathering business and functional requirements and evaluating output requirements / formats.
• Design new systems / processes by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications.
• Establish project budgets and define detail project plans.
• Coordinate effort among project resources (from both internal and external teams).
• Perform a liaison function between Business and the technical teams.
• Monitor project progress by tracking activities, identifying risk areas, and executing corrective actions.
• Manage project changes with appropriate escalation and mitigation.
• Ensure project documentation are complete and properly archived.
• Maintain user documentation and train users.
• Review and assess results at project closing.
• Coordinate project handover activities, from project team to application maintenance teams.
• Manage stakeholder expectation and constantly maintain a positive relationship with Business.

Qualifications

Functional Skills

Technical Skills and Qualifications

High Performing Leadership Competencies