Sales Consultant Personal Financing - Seremban & Nilai Branch

Primary Objective

Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs

Deliver superior customer experience

Key Responsibilities Sales

Solicit and promote sales of PF products

Achieve individual sales targets and contribute towards the achievement of Group targets

Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads

Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers

Cross selling of other retail banking products such as ASB, Credit cards etc.

Customer Service

Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

Ensure compliance to the policies and procedures set by the Bank

Protect the image and brand of the Bank

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

Bachelor Degree - Any related field(s).

1 year of experience in sales and customer service related field

Have the relevant licenses for the portfolio

Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision

Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results

Strong selling and negotiation skills

Strong interpersonal skills and service oriented

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