Admin Assistant

Job Responsibility

• Assist the Assistant Manager / Manager in coordinating and guiding the organization's administration system and general workflows.
• Responsible in organizing files and maintaining documentation.
• Scheduling appointments and coordinating meetings.
• Take and deliver accurate phone messages with clear and conscience messages communicated through email and / or text messages to the relevant department.
• Communicating and coordinating with colleagues from various departments as deemed necessary.
• Ensure customer satisfaction by providing professional customer support at all times.
• Assist customers / callers in resolving their enquiries by providing accurate information / guidance.
• Comply to the PDPA by maintaining highest level of confidentiality while handling customer / agents / affiliates related information.
• Be actively involved in solving issues / problems faced by the caller efficiently.
• Complete required reports / census updating on a daily basis for referrals cases relevant to Premium Pure to other affiliates / agents.
• Work closely with colleagues and other relevant departments in providing the best customer experience to customers.
• Provide after-sales support including manage product exchanges and vendor / customer-related concerns post-sale.
• Assist inventory management including monitor stock levels, update inventory records, and coordinate restocking and product movement to ensure smooth operations.

Job Requirements

Job Benefits

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