Strategic Account Support
BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanBachelor's degree or higher in Computer Science, Information Technology, Telecommunications, or related fields. Candidates with excellent qualifications may not be restricted by their major. Minimum of 3–5 years of relevant experience in pre‑sales, post‑sales, or the IT industry is preferred. Strong sense of responsibility, team‑oriented, proactive with a pursuit of excellence, and positive energy. Strong learning ability with a basic understanding of networks and websites. Candidates with Linux skills, which will be considered an added advantage. Familiarity with network analysis tools, website optimization, and shell scripting is a plus. Excellent communication and coordination skills with the ability to deliver exceptional services to clients and effectively promote cross‑department collaboration. Proven ability to decompose project goals, control project processes, and ensure successful implementation. Proficiency in Chinese is preferred. Hybrid working mode Working Hours : 9 : 00 AM – 6 : 00 PM Office conveniently located near public transport access Salary Range : RM 7,000 – RM 10,000 (depending on experience) Sub Specialization : Sales;Account / Client Management Type of Employment : Permanent Minimum Experience : Fresher Work Location : Kuala Lumpur Medical insurance (outpatient & inpatient) Wellness reimbursement On The Spot Award (employee of the month) Long Service Award Birthday gift voucher Leave encashmen
Strategic Account Support Posting Date : 03 Oct 2025 | Close Date : 01 Jan 2026
Job Responsibilities
- Strategic Account Management : Oversee the operation of key strategic accounts, ensuring customer needs and concerns are addressed promptly and effectively. Provide consultative services to drive business growth.
- Enhance Customer Satisfaction : Manage end-to-end project planning and execution, ensure the quality of services delivered, optimize project plans, and maintain regular communication with clients to ensure satisfaction.
- Identify and Resolve Project Issues : Facilitate cross-departmental collaboration to identify and resolve project challenges, providing actionable solutions to improve product operations.
- Assist in Pre-Sales and Sales : Support pre-sales activities by advancing Proof of Concept (POC) projects to ensure seamless execution and client satisfaction.
Job Requirements
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Benefits
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Strategic • Kuala Lumpur, Kuala Lumpur, Malaysia