Assistant Manager, Client Onboarding
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Job Description
Role Overview:
We are seeking a highly motivated and experienced professional to join our team as a Manager or Assistant Manager in the Client Onboarding Team with key focus on performing KYC ( Know your customer ) /CDD ( Customer Due Diligent ) function. This role is critical in ensuring the effective onboarding and ongoing due diligence of both individual and corporate clients, in compliance with regulatory requirements and internal standards.
Responsibilities:
• Conduct and Review Customer Due Diligence (CDD) and Know Your Customer (KYC) for individual and corporate clients, ensuring completeness and regulatory compliance.
• Perform risk assessment and Enhanced Due Diligence (EDD) where applicable.
• Implement and enhance controls and workflows related to client onboarding, processing, and maintenance to ensure regulatory compliance and improve turnaround times.
• Proactively address onboarding issues and implement risk mitigation measures.
• Serve as first-level escalation for complex or high-risk cases, providing clear guidance and advisory.
• Stay up to date on AML(Anti-Money Laundering )/CFT(Countering the Financing of Terrorism. ) regulations, sanctions, and industry best practices to keep stakeholders informed and recommend necessary updates to internal procedures.
Requirements:
• Minimum of 5 years of relevant experience in KYC/CDD, preferably within financial services or related industries.
• Strong knowledge of MAS AML/CFT regulations and industry best practices.
• Strong hands-on experience in Source of Wealth (SOW) corroboration and documentation.
• Experienced in handling complex client profiles and performing SOW assessment.
• Excellent communication skills with ability to influence and collaborate with diverse stakeholder groups.
• Takes ownership of outcomes and demonstrate confidence in exercising judgement in fast changing environment.
Working hours:
Mon to Fri 9am - 6pm ( hybrid)
Requirements
Assistant Manager, Client Onboarding