Digital Operations Analyst

Job Summary

We are looking for a detail-oriented and tech-savvy Digital Operations Analyst to join our global team. This entry-level role is responsible for setting up, maintaining, and optimizing automated crawlers that aggregate job listings from various websites. You’ll work closely with cross-functional teams across multiple countries to ensure the quality and efficiency of data feeds that power our job platform. This role is ideal for someone who enjoys technical work, repetitive tasks, and problem-solving in a fast-paced environment.

Key Responsibilities

• Set up, maintain, and troubleshoot web crawlers using internal tools and scripting languages
• Monitor and optimize the volume and quality of job data on live websites
• Develop or update Ruby scripts to improve job scraping outcomes
• Analyze sample datasets to assess and enhance crawler performance
• Collaborate with Sales teams to support B2B client needs efficiently
• Recommend and implement improvements to digital operations processes
• Prepare basic technical reports and documentation with guidance from subject matter experts
• Handle repetitive tasks accurately with a high degree of attention to detail

Job Requirements

• Basic understanding of HTML, CSS, JavaScript, XPath, and regular expressions
• Familiarity with scripting languages such as Ruby or Python
• Experience with data platforms like Databricks is an advantage
• Proficient in SQL for querying and managing databases
• Advanced Excel skills (pivot tables, XLOOKUP, formulas, etc.)
• Strong problem-solving skills with logical and systematic thinking
• Excellent verbal and written communication skills
• Good time management and ability to prioritize tasks effectively
• Willingness to perform and persist with repetitive tasks
• Ability to work in an agile, fast-paced environment
• Able to converse and write fluently in Mandarin and English
• Knowledge of additional languages (e.g., Mandarin) is a plus