SMC Central East MC Team E

Key Responsibilities

Team Management Support

1. Assist the MCM in managing and coordinating the daily tasks of the MC team
2. Monitor RS Routine Service RC Routine Collection and sales performance of MCs
3. Handle VOC Voice of Customer cases especially those involving irregular RS or sales

Onboarding and Training

1. Onboard newly joined MCs and ensure smooth integration into the team
2. Conduct On the Job Training OJT to equip new MCs with the necessary skills and knowledge

Operations and Logistics

1. Ensure sufficient stock of uniforms tools and equipment for the MC team
2. Prepare filter quantity forecasts for Warehouse Admin to request from the SCM team
3. Verify and approve supporting documents for RS postponements or cancellations submitted by MCs

Performance and Compliance

1. Review and verify mileage reimbursement claims submitted by MCs
2. Conduct inventory audits in collaboration with the Service Operations Team
3. Perform RS tasks during manpower shortages due to contract terminations or MC absences

Job Requirement:

1. Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field
2. Preferably at least 1 year of related working experience.
3. Preferably SENIOR MAGIC CARE specializing in Management or equivalent.
4. Good communication skills in English, Malay language for both spoken and written
5. 1 CONTRACT positions available