Senior Associate-Business Analyst (HK Market)
Description
Participate in discussions with the business / program managers on understanding the scope of work, rules and procedures required to prepare documentation detailing the solution for the given business needs.
Responsible to filter the needs and wants of a requirement including the functional and non-functional requirements; refine the varying messages as well as the requirements of the project stakeholders into a consistent single vision.
Bring innovation during solutioning in form of recommendations which improves the process through simplification.
Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project
Adjudicate problem solutioning between stakeholders; offer technical expertise to identify fact based solutioning.
Prepare Test requirement and test environment to ensure that it is comprehensive and meet the User Acceptance Test (UAT) needs.
Execute Test scripts, monitor and record test results against the business expectation according to the test objectives.
Review and signoff Solution documents, User Acceptance Test (UAT) plan and scenarios prepared by the business / program management teams within the stipulated timelines.
Work closely with business and technology stakeholders to resolve UAT defects.
Provide UAT clearance report after ensuring that all functionalities have been tested, defects have been identified and documented, impacts been assessed, and resolutions provided.
Prepare end user training guide and train the trainer prior to implementation
Perform post implementation verification and follow up production issue and its fixing (if any) prior to project closure.
Performs other responsibilities and duties periodically assigned by supervisor in order to meet business requirements.
Minimum Job Requirement
Degree Holder in Business IT, Computer Science or a related discipline.
Candidates with 1 to 2 years working experience in life insurance operations and business analysis, and with knowledge in both operation and system areas are preferred.
Meticulous and able to manage priorities to meet deadlines.
Good verbal and written communication skills and good interpersonal skills.
Positive attitude, determination to succeed, willingness to share and learn.
Ability to work under pressure with minimal guidance and is a team player.
Specific Business Knowledge:
Preference for proficiency in both speaking and writing in English and Mandarin/Cantonese (for roles pertaining to Hong Kong operations only).