Voluntary Internship – Business Planning

Job Responsibilities

1. Reporting & Performance Insights

• Prepare weekly/monthly reports, dashboards, and KPI scorecards for sales, training, and operations.
• Ensure data accuracy and provide clear insights to support management decision‑making.

2. Data Management & Analysis

• Collect and clean data from CRM/SFA systems, Excel trackers, and survey forms.
• Identify errors or gaps, and perform trend and variance analysis to highlight performance issues and opportunities.

3. Planning, Forecasting & Business Reviews

• Assist in preparing forecasts, budgets, and business assumptions (seasonality, campaigns, training schedules).
• Support monthly/quarterly business reviews by preparing decks, charts, summaries, and follow‑up action trackers.

4. Project & Stakeholder Coordination

• Track timelines, deliverables, and responsibilities for cross‑functional projects (Sales, Marketing, Operations, Training).
• Manage meeting notes, information requests, and ensure clear communication of decisions and next steps.

5. Process Improvement & Documentation

• Draft/update SOPs, workflows, and checklists to standardize recurring processes.
• Identify inefficiencies and propose improvements such as template updates or simple automation enhancements.

Job Requirements

1. Candidate must possess at least a Diploma / Advanced Diploma in Business Studies, Administration, Management or equivalent.
2. Preferably internship students specializing in Management or related fields.
3. Fresh graduates are encouraged to apply.
4. Good communication skills in English and Malay, both written and spoken.
5. Ability to work in a fast‑paced environment with attention to detail.
6. 1 voluntary Internship position available.