Sales Associate

Customer Engagement & Styling

• Greet guests warmly and confidently demonstrating strong product knowledge.
  
• Actively listen and ask insightful follow-up questions to understand customer needs.
  
• Provide styling advice suggest add-ons and create complete looks.
  
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
  
• Guide customers through purchase decisions and ensure a seamless checkout experience.
  
• Reinforce and celebrate customer choices inviting them to return.
  

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
  
• Demonstrate deep knowledge of the brand and product attributes across all categories.
  
• Maintain operational excellence including stockroom organization and POS transactions.
  
• Give and receive feedback in an honest constructive manner.
  

Requirements

• Professional selling skills with exceptional interpersonal and communication abilities.
  
• Prior experience in a retail environment.
  
• Ability to multitask prioritize and work collaboratively in a team setting.
  
• Social media awareness and willingness to learn omni/virtual selling techniques.
  
• English & Bahasa Malaysia proficiency

Benefits

• Monthly commission/incentives
  
• Medical Insurances
  
• 5 working days
  

Required Skills:

Strong analytical thinking (can break down complex problems clearly) Solid commercial / business understanding Experience in: E-commerce / marketplace / TikTok environment Ability to connect: Data insight action Strong in: Excel / Google Sheets Comfortable with: Data consolidation from multiple sources Familiar with: BI tools (Power BI Looker etc.) is a plus Able to use AI tools (e.g. ChatGPT) to: Speed up analysis Structure report Generate hypotheses We are looking for someone who: Thinks commercially Challenges assumptions Drives real business impact

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 2800 - 2800