Salesforce Administrator (Johor Bahru)

Beyond Secure.

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Salesforce Administrator

Overview

We are looking for a Salesforce Administrator to support the configuration maintenance and improvement of our Salesforce platform for enterprise and government clients. The successful candidate will work closely with business stakeholders to gather requirements configure the Salesforce environment accordingly and ensure the platform effectively supports business operations.

Experience & Skills Required

Key Responsibilities:

• Work with stakeholders to gather analyze and document business requirements related to Salesforce
• Configure standard and custom Salesforce objects fields page layouts record types workflows approval processes and validation rules
• Develop and maintain reports and dashboards to support business operations and decision-making
• Administer user access roles profiles permission sets and data visibility
• Manage sandbox environments support data imports/exports and assist with data quality initiatives
• Monitor platform performance and proactively identify areas for improvement
• Support end-users through training documentation and troubleshooting
• Collaborate with developers and external vendors to support integration and enhancement efforts
• Ensure configurations and changes align with best practices and comply with governance policies

Requirements:

• 3 years of experience as a Salesforce Administrator
• Salesforce Administrator (ADM-201) certification required
• Strong hands-on experience with Salesforce configuration (Sales Cloud Service Cloud or Experience Cloud)
• Experience creating workflows validation rules process builder flows and automation tools
• Ability to create meaningful reports and dashboards for various business functions
• Strong communication skills and ability to work with both technical and non-technical stakeholders
• Experience supporting end-user training adoption and platform governance
• Familiarity with data management tools such as Data Loader or Data Import Wizard
• Understanding of platform security and sharing models
• Education:Bachelorsdegreeorabove

Certifications:

• Required:Salesforce Administrator (ADM-201)
• Preferred:Advanced Administrator Platform App Builder or any Consultant-level certifications

Preferred Qualifications:

• Experience in public sector or compliance-driven environments
• Knowledge of declarative tools such as Flow Assignment Rules and Omni-Channel Routing
• Basic understanding of Apex SOQL and Salesforce integration principles
• Experience with change management release planning or DevOps tools for Salesforce

If you are looking for an opportunity to grow your career while working on meaningful projects we would love to hear from you!

Required Experience:

Unclear Seniority

Employment Type : Full Time
Experience: years
Vacancy: 1