Commercial Manager

WHY JOIN US?

• We practice a vibrant & energetic office culture.

• We provide opportunities for career advancement within the company.

• Good performance is always rewarded accordingly.

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JOB RESPONSIBILITIES:

What you will do:

Sales Execution & Revenue Generation

• Actively engage in lead generation, pitching, and closing deals to meet sales targets.

• Identify and pursue new business opportunities, working independently or with available resources.

• Develop and execute sales strategies to grow revenue across key markets and industries.

• Manage the entire sales cycle, from prospecting to negotiation and contract closure.

Client & Relationship Management

• Build and maintain strong client relationships, ensuring high levels of satisfaction and long-term business partnerships.

• Serve as the main point of contact for key clients, handling negotiations, renewals, and upselling opportunities.

• Ensure effective client communication, resolving concerns, and maintaining retention rates.

Sales Strategy & Pipeline Management

• Develop a structured approach to pipeline management, ensuring continuous revenue flow.

• Be able to adapt and adjust sales strategies to align with client needs and competitive conditions.

• Work closely with the Commercial Lead to align strategies, pricing models, and sales objectives.

Reporting & Performance Tracking

• Monitor and analyze sales performance, revenue trends, and deal progress.

• Provide weekly and monthly reports on sales activities, pipeline status, and revenue forecasts.

• Maintain accurate records of leads, opportunities, and closed deals in CRM systems

• Ensure adherence to SLAs, compliance policies, and quality standards in sales execution.

• Develop efficient sales processes that can scale as the team grows.

Cross-Functional Collaboration

• Work with marketing, business development, and campaign planning teams to support sales initiatives.

• Collaborate with finance and operations teams to ensure accurate pricing, contract management, and invoicing.

• Provide feedback on client demands, industry gaps, and opportunities for business growth.

Who you are:

• 2-3 years of experience in sales, business development, or key account management.

• Proven ability to sell and close deals independently, with or without a dedicated sales team.

• Strong expertise in sales forecasting, pipeline management, and CRM tools (Salesforce, HubSpot, etc.).

• Excellent negotiation, communication, and client management skills.

• Self-driven, proactive, and able to operate effectively in a dynamic and sometimes resource-limited environment.

• Experience in B2B sales, media sales, and advertising solutions is a plus

REQUIREMENTS:

• Degree/Diploma holders in Business/Commerce/Communications or in any relevant field
• Preferably 5 years working experience in customer service environment
• Fluent in English, Bahasa Malaysia and/or other languages are added advantage
• Able to lead and motivate the team
• Able to interact with all levels of people and possess a service oriented mindset
• Independent, self-motivated and possess positive attitude,Results oriented
• Ability to work and manage in a fast pace and challenging environment
• Mature,dynamic and proactive
• Able to organize resources, present report and coordinate project work
• PC literate with working knowledge of Microsoft Windows, Word and Excel