Community Associate

Overview

Join to apply for the Community Associate role at Regus . Regus has built the world’s largest workspace network so that customers can work better, faster, happier. Join us in one of our Regus centre teams and help bring more freedom to more people and businesses.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.

What you’ll do

• Arrive 15 minutes before the centre opens to ensure everything is ready and that cleaners have not missed anything.
• Assist customers with WiFi codes, package arrivals, directions to meeting rooms, projector setup, and taking drink orders.
• Sort mail and handle a variety of customer requests, following up with customers by email about their packages.
• Meet with the Community Manager to plan next week’s networking event, write invitations, and create / post notices on centre noticeboards.
• Direct groups to nearby dining options when meetings conclude and help ensure a smooth close-out of the day.

About You

We’re looking for someone who can manage multiple tasks while delivering excellent customer service. You should be :

What We Offer

On top of a competitive salary package you’ll enjoy :

Role Details

Location : Georgetown, Penang, Malaysia. Additional postings include Butterworth, Penang, Malaysia.

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