Lead acts as the senior onsite operational authority accountable for day-to-day data centre operations facilities management security/EHS asset management network support and server delivery coordination across the site.
This role ensures all engineering and operational activities meet company standards SLAs and compliance requirements executing with a safety-first hands-on leadership approach to protect uptime and prevent downtime.
Job Description
About the Role:
Lead 24x7 onsite data center operations across technical facilities management security asset network and server delivery workstreams to ensure continuous availability of critical infrastructure
Act as the primary onsite operational escalation point overseeing incident problem and change management while ensuring strict adherence to internal procedures technical standards and uptime requirements
Coordinate preventive and corrective maintenance activities with Data Centre Providers and vendors including review ofMOPs SOPs EOPs maintenance schedules and change requests
Oversee account performance client coordination compliance audits KPI tracking and regular operational reporting across the site
Manage onsite teams contractors and vendors ensuring effective shift coverage on-call readiness safety compliance and continuous improvement across operational performance
Support network and server delivery operations by coordinating with supply chain cabling vendors NOC telecom providers and technical teams to ensure timely execution and escalation management
About You:
6 years of experience in mission-critical or data center operations with strong exposure to facilities management operational leadership incident response and uptime-driven environments
Strong knowledge of critical electrical and mechanical infrastructure systems with familiarity inDCIM BMS CMMS and other operational monitoring platforms
Proven experience leading incident response operational risk management root cause reviews and continuous service improvement in a 24x7 environment
Strong leadership capability with experience managing engineers technicians vendors or senior operational teams across multiple workstreams
Structured safety-first and execution-focused approach with familiarity in industry-standard frameworks such asPTW LOTO RA EOP SOP and PPM
Diploma or Bachelors Degree inComputer Science IT Telecommunications Network Engineering or a related field with strong communication and stakeholder coordination skills across internal teams and external partners
INCO: Cushman & Wakefield
Required Experience:
Manager
Employment Type : Full-Time Experience: years Vacancy: 1
Buat amaran kerja untuk carian ini
Site Lead (Data Centre, Johor) • Kuala Lumpur, Federal Territory, Malaysia