Senior Executive Supply Chain (Fulfillment)

This job is about leading a team that ensures customer orders are fulfilled accurately and on time. You might like this job because it involves training others, improving processes, and working closely with different departments to meet goals.

• Oversee and motivate fulfilment team members, ensuring they meet performance standards and deadlines.
• Provide training and guidance to team members, helping them develop skills and knowledge related to fulfilment processes.
• Evaluate team member performance, provide feedback, and address any issues or concerns.
• Maintain clear and effective communication with team members, other departments, and external stakeholders.
• Ensure accurate and timely processing of customer orders, including order entry, verification, and allocation.
• Monitor inventory levels, identify potential shortages or surpluses, and coordinate with relevant departments to ensure adequate stock levels.
• Oversee the picking and packing of orders, ensuring accuracy and efficiency.
• Coordinate with shipping carriers to ensure timely and cost-effective delivery of orders.
• Implement and maintain quality control measures to ensure the accuracy and integrity of orders.
• Identify and implement process improvements to enhance efficiency and reduce costs.
• Address and resolve any issues or problems that arise during the fulfilment process.
• Track key performance indicators (KPIs) and provide regular reports on fulfilment performance.
• Ensure compliance with company safety policies and procedures.

Job Requirements

Qualification and experience

Skills

Leadership

Team Management

Quality Control

Supply Chain Management

Company Benefits

Employee Discount

Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Perk Programmes

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.

Health and Wellness

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Job training and continuing education help to fuel employee career growth.

Extension Leave Benefits

Provide more generous with their leave days. We have more than 6 other types of leave!

For many, coffee is a daily need.Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.We started ZUS Coffee to change this perception.With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.a...

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