Senior Sales Executive

Responsibilities

• Achieve and exceed monthly sales targets by proactively engaging with customers in the retail store, understanding their needs, and recommending suitable jewellery pieces.
• Develop and maintain strong customer relationships through consistent follow-up, personalized service, and proactive communication regarding new products, promotions, and events.
• Maintain a deep understanding of Masdora Jewellery's product catalogue, including gold quality, design variations, pricing, and current promotions, to effectively address customer inquiries and provide accurate information.
• Provide exceptional customer service by greeting customers warmly, actively listening to their preferences, and assisting them in making informed purchasing decisions.
• Process sales transactions accurately and efficiently, including handling cash, credit card payments, and other forms of payment, while adhering to company policies and procedures.
• Contribute to maintaining a visually appealing and organized store environment by assisting with product displays, restocking inventory, and ensuring the cleanliness of the sales floor.
• Actively participate in sales training programs and workshops to enhance product knowledge, sales techniques, and customer service skills.
• Sales-driven mindset with a good understanding of customer behavior and online shopping trends.
• Experience in live streaming, retail sales, or e-commerce is an added advantage.
• Ability to work flexible hours, including weekends and peak campaign periods.

Job Requirements

Job Benefits

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