Overview
Insurance Operations Associate (Multinational)
Responsibilities
- Performs routine business processing transactions, including data-entry in system, issuing policy documents and billing premiums based on set guidelines; involves analysis and investigation during handling the account.
- Review, evaluate, verify and process work for multinational business, including calculation of taxes / adjustments, billing premiums and issuing policies to clients.
- Communicate with Producing Office, Multinational Risk Practitioner, Underwriter or clients to collect information for policy issuances (verbal and / or written).
- Organize and maintain electronic databases; perform data input and maintenance.
- Review, investigate and rectify all rework issues.
- Respond to queries by clients, Producing Office or Underwriters.
- Update payments for policies and coordinate with Finance / Accounting and RISO to obtain updated payment information.
- May function as trainer for other staff.
- Respond to general client and broker queries via email and calls.
- Participate in weekly and monthly calls with the business and regional teams on outstanding accounts.
- Prepare reports as required by management.
Qualifications
Willing to work on shift according to the region supported, including Malaysian holidays.Fluent in written and spoken English.Job Details
Seniority level : Entry levelEmployment type : Full-timeJob function : Project Management and ManagementIndustries : Business Consulting and ServicesNote : This refined description retains the core responsibilities and qualifications while eliminating extraneous boilerplate and formatting inconsistencies from the original posting.
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