Overview
Manage customers queries and complaints.
Ensure containment properly carried out, to prevent outflow of problematic parts to customer.
Manage RMA and coordinate sample submission to customer.
Lead 8D discussion meeting and CA effectiveness follow-up.
In-process quality control, NCA follow-up to prevent reoccurrence.
Lead a team of QA staff to perform daily routine job function.
Incoming and in-process quality control.
Support ad-hoc activities requested by superior.
Nonconformance and MRB control.
Responsible for the FAI Report Qualification for any new supplier / new part / tooling change or transfer.
Work with Operations & Engineering team for continuous improvement.
Work together with supplier for any NPI parts improvement / changes in the drawing / correlation on the measurement method and other issue related to the NPI raw parts.
REQUIREMENTS
Education Level : Minimum Degree holder in Engineering.
Working Experience : Minimum 2~3 years in the relevant industry.
Candidates able to speak, read and write Mandarin preferred as role requires candidate to deal with mandarin speaking clients.
Skillset : Quality control tools & SPC. 6 sigma yellow belt is preferred.
#J-18808-Ljbffr
Qa Engineer • Kulim, Malaysia