Consumer Partnership Lead

Overview

Key Objective : This position reports directly to the Head, Consumer Lines. Responsible for driving the expansion of partnership distribution and business development with a key focus on new sales channels for the company. Achieve agreed-upon performance and financial objectives. Identify new business opportunities and establish strategic partnerships with major players in industries such as automotive, banking, e-commerce, gig economy, and telecommunications, targeting partners with a substantial customer base for our consumer business. Major Duties and Responsibilities Business Development

Develop and secure new automotive / bank partners / digital partners with sizeable customer base Develop strategic pipeline management and lead pipeline management framework Build and maintain strong relationships with clients and key stakeholders Develop and explore new direct distribution channels such as digital, face-to-face, mobile marketing and etc. Develop new innovative and marketable products Prepare financials and proposals for submission to prospects on new initiatives Preparation of pre- & post- marketing plans and conduct Profit and Loss Analysis for marketing campaigns to drive ROIs Negotiate contracts and agreements with clients

Operations & Database Management

Setting database segments, and criteria with partners to extract for any distribution activities purposes to achieve higher profitability Develop creative concepts and contents approved by partners and all internal parties i.e. Claims, CS, UW, Legal, TM and other LOBs Work with project manager to establish project timeline for end-to-end process Ensure approved marketing fund spend within budget and achieve agreed profitability target Liaising with key stakeholders, i.e. Underwriting, Customer Service / Operation, Telemarketing, IT and Partners for other initiatives on periodic basis (daily billing, database management, script management, disputes / complaints, product positioning and campaign management)

Others

Conduct market research and analysis to identify trends and insights that inform business development efforts Communicate on market trends and competition Manage partners’ compliance related matters Any other duties as assigned by Management

Skills

Good analytical skill, result oriented, creative and able to multi-task effectively Possess excellent business acumen and resourceful Have good interpersonal skills, capable of working independently and be part if the team player Insurance and financial product knowledge preferred Appreciate and understand Compliance and Controls Good computer skills and familiarity in Microsoft Offices are required

Experience

Tertiary education with minimum 10 years working experience Insurance industry and / or direct marketing, digital or retail industry background will be an added advantage

Qualifications

Minimum Diploma holder. Degree holders preferred

Application Details

Salary match | Number of applicants | Skills match What’s your expected monthly basic salary and how many years of experience do you have as a Partnerships Lead?

Company Information

Chubb is a world leader in insurance. Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small, through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has an extensive branch network and more than 2,600 Independent Distribution Partners (Agents).

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