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Customer Service Associate
ADS International ExpressSubang Jaya, Malaysia21 jam yang lalu
Penerangan pekerjaan
Responsibilities Provide guidance to customers who need help preparing air waybills or consignment notes through the ADS customer portal Proactively respond to customer inquiries with accurate information regarding customs requirements, transit times, and prices, where applicable Serve as the primary point of contact for resolving customer disputes and issues related to shipments and freight charges via email and WeChat Ensure shipment tracking information is always current and handle all tracing inquiries according to company standards Collaborate with internal operations teams and international counterparts in Hong Kong, China, and Taiwan to ensure the swift resolution of customer disputes. (Apply now at #J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service • Subang Jaya, Malaysia
Pekerjaan yang berkaitan
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